FAQ

Were selected among the most common questions by users, answered and posted below.
If your question is not listed, please contact us.

Note 1: Do not reinstall or allow to reinstall the system without first consulting with technical support Neurotec®.
Note 2: Most of the questions and problems can be clarified by consulting the manuals provided with the product.
Note 3: The plug from the outlet of your computer, whether desktop or notebook, MUST be 3-pin for the product work properly.
Note 4: At least one reference electrode on the patient MUST be mounted on ALL exams!
Note 5: The grounding must be done by the customer, according to the specification suggested in this model, solely for the equipment.